Problem:

HTML Editors do not activate within Blackboard using Vista. There are many reasons why the Editor might not be working (Click here to see a list of all possible causes and their solutions), however the most common reasons for the HTML editor not working are the following:

Possible Causes

1. It will not work in Firefox 3 – Encourage all students to post using Internet Explorer 7 to avoid Firefox compatibility issues.
2. You need to enable the Java add-ons

Solution

1. Open Internet Explorer 7.
Click on Tools > Manage Add-ons > Enable or Disable Add-ons.

2. On the manage Add-ons screen, check to see if there is an Add-on named “Sun Java Console”.

a) If this section can be found, then Java is on your computer
b) If there was no ‘Java’ section in the advanced options, then click here to download correct Java version.

3. Look to see if Java Console is disabled > If disabled, click Enable radio button > Click OK button

4. Close Internet Explorer, then re-open it to ensure the Add-on software is properly configured.